Privacy Policy
Last updated: 12 November 2026
Mythwake ("the game", "we", "us") is made by Baynav. You can reach us at baynav@playmythwake.com. This policy explains what we collect when you play, why, and what you can do about it.
What we collect
Your account
- Your email address and a password. We never store your password itself, only a salted hash of it (PBKDF2).
- Account names, character names, and when you created the account and last logged in.
- If you link Steam (or later another platform), that platform's account ID (for Steam, your 64-bit Steam ID). We do not receive your platform password or payment details.
- If you choose "Remember me", a random login key is kept on your computer; we keep only a hash of it.
Playing the game
- Your characters' progress: levels, items, bank, quests, location, friends and ignore lists, guild, party.
- Chat messages, trades, market offers and other in-game actions, kept in a server log so we can investigate reports, cheating and abuse.
- Reports you or others make about a player, with the reported player's recent chat.
- Technical data: your IP address (for security: rate limits and bans), connection times and the game version.
Crash and error reports (you can turn these off in Settings)
- When the game crashes or hits an error, it can send us a report: the error and log text, your game version, operating system, graphics card and your account name.
What we don't collect
- No advertising trackers, no selling or renting of your data, no analytics SDKs inside the game.
- This website has no trackers, no cookies and no third-party scripts.
How we use it
- To run your account and the game world, keep your progress, and let you log in (including on other platforms you link).
- To send you account emails: verification codes and password resets. We don't send marketing email.
- To keep the game fair and safe: moderation, investigating reports, preventing cheating and abuse.
- To fix bugs (crash and error reports).
Who we share it with
- Resend (resend.com) sends our account emails; it receives your email address and the email's content.
- Our server host stores the game's data on our server.
- Steam / Valve (and other platforms you link): we ask them to confirm your login ticket; anything you do on their store is under their own privacy policies.
- Anyone else only if the law requires it.
How long we keep it
- Your account and characters: until you delete them.
- Chat and activity logs: 90 days, then deleted.
- Crash reports: 90 days, then deleted.
- After you delete your account: removed from the live game at once; removed from our backups as they roll over.
Your choices and rights
- Delete your account at any time in the game (character select → Delete account). It deletes your account, characters and linked logins for good.
- Turn crash and error reports off in Settings.
- Ask us what we hold about you, or to correct or delete it: baynav@playmythwake.com. Depending on where you live (for example the EU/UK under GDPR, or California under the CCPA) you have further rights, and we'll honour them.
Children
Mythwake is not directed at children under 13 (or the minimum age where you live, which is up to 16 in parts of the EU). If you believe a child under that age has an account, contact us and we'll delete it.
Security
Connections to the game are encrypted (TLS). Passwords and login keys are stored only as hashes. No system is perfectly secure; if a breach affects you, we'll tell you.
Changes
If this policy changes, we'll update the date above and say so in the game's news.